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How To Fix Battery Drain And Overheating On BlackBerry Priv

The BlackBerry Priv comes with the 3,410 mAh battery so the owners can enjoy using their device without the need to charge it every few hours. However, some users reported the battery drain problem, which is one of the most common problems for smartphones, and they also reported overheating issue. If the same problems bother you as well, read the guide below: how to fix battery drain and overheating on BlackBerry Priv. We hope the listed solutions will be helpful and that you will get rid of the both annoying problems.

You may also read: How To Fix Bluetooth Problems On BlackBerry Priv

How to fix battery drain and overheating on BlackBerry Priv


Solution No.1: Don’t use your device while it’s charging

One of the basics when it comes to smartphones, including the BlackBerry Priv is to avoid using your device while it’s charging because you will notice it is getting hot. Plus, it will need a lot more time to fully charge.


Solution No.2: Restart your BlackBerry Priv

If you haven’t restarted your device for a while, it would be a good idea to try it out. It will help your device cool down, and it will kill the apps and processes which are running in the background and you know that the apps that running in the background play a huge role when it comes to battery.


Solution No.3: Reduce the brightness level

A display is one of the biggest battery eaters and that is the fact. The thing you can do is to reduce the brightness level. Navigate to Settings > Display.


Solution No.4: Problem with a specific app

If you noticed your device is getting hot when you are using a specific app, which will have the impact on the battery too, clear the app’s cache. To do that, go to Settings, tap Apps and tap All. Find the app, click on it and tap Clear cache. Make sure the app is up to date. Try to use the app again and if you notice the overheating, go to Settings > Apps > All, tap on the app and click on “Force close”. If possible, find another similar app in the Play Store, and uninstall the one that is causing the problem.


Solution No.5: Turn off Wi-Fi, Bluetooth, GPS and cellular data when not using them

By doing this, you can significantly improve the battery life. Let’s face it, you don’t need GPS, Bluetooth and other services enabled all day long, and turning them on/off is something you can do with a few taps. So, disable these services when not in use, and enable them when you need them.


Solution No.6: Make sure the apps are up to date

All the apps should be up to date, and to make sure that is the case, open the Play Store app, tap on three horizontal lines and when the menu opens click on “My apps & games” and then tap Update all.


Solution No.7: Software update

When it comes to smartphones, software updates are very important, because new features are introduced, but also, bugs will be fixed and the device will be at the top of its game. For example, the first update for Blackberry Priv brought camera improvements. To check for the software updates manually:

  • Navigate to Settings
  • Click About
  • Tap System Updates
  • Check for updates
  • If there is an update available, follow a few simple on-screen steps.


Solution No.8: Safe mode

Often, a third-party app is the one to blame for overheating and battery drain, and to make sure that is the case you should boot your device into safe mode. There, all third-party apps will be disabled, and if your device works fine, it means one of the apps you installed is responsible for the problem. Then, you can either delete third-party apps one by one, or you can do a factory data reset.

Here is the full guide: How To Booth BlackBerry Priv Into Safe Mode 


Solution No.9: Factory data reset

Your personal settings, third-party applications, files you stored on your device will be deleted, so first backup your data. Next, follow the steps below:

  • Navigate to Settings
  • Click on Backup & Reset
  • Tap Factory Data Reset
  • The warning message will appear
  • Tap Restore Phone.


Solution No.10: Use battery saver

Almost all smartphones have the battery saver option, and when you are not able to charge your device and need the battery to last a bit longer, enable this option. Some features and services will be disabled, but the battery life will be extended. Swipe down from the top of Priv’s screen, and tap on “Battery saver”.




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You may also read: How To Fix BlackBerry Priv Wi-Fi Issues

  1. My BlackBerry priv got very hot and suddenly went off, I have tried holding down the power button for close to 2 minutes but it has refused to come on. This was about 9 hours ago. I have allowed the phone cool down, tried charging but no charging indicator is coming up.
    Please can some one help?

  2. My blackberry priv really sucks. It switches off again and again. It only works when it is on charge, when I put aside charger, it switches off by itself in a minute or two. This is hell annoying, Anyone who can tell what exactly is the problem with the phone?

  3. Blackberry screwed up with android. Proccessor don’t work properly and always use high frequency. That’s why apps always warm your phone. They did not fix it, having finished supporting the phone.

  4. My blackberry priv all of a sudden went off and now I have a blank black screen and it wont start up again. Before this happened there was also a white line down the phone which just appeared……I have not had any of these problems before and have had the phone for about 2years or so……I cannot do without it
    Should I just take it into a phone shop?

  5. I still have a major problem, but not with the original Priv that I purchased. I purchased one in April 2016, it worked fine untip August 2017 when it started giving me a problem, the USB port seemed to intermittently not allow either charging or data exchange. BlackberryCare replaced it with a new phot, it took almost a month to get one. That “new phone” has given me nothing but trouble. It periodically shuts itself down. You have to hold the power button for over 30 secs and then the phone reboots. Today, after rebooting the phone, I went to settings and saw that the battery literally dropped from >70% charged to no charge. I then recharged it up again and it crapped out again, same pattern. I actually took a photo of the screen, but BlackberryCare doesn’t seem to want the photo. They are trying to find a replacement for me, and it is difficult. I said that I would pay an upgrade fee, if they would send me a newer model.

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