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Awareness Among iPhone Owners on their Phones’ Capabilities Poor, Suggests This Survey

A new limited survey done in the United States has thrown up some surprising findings on what people think of the phones they own and the features in them. Some iPhone owners didn’t even seem to know which model of iPhone they were using. Decluttr is the agency that undertook the survey and the sample size it chose for the survey was not very large, just 2000 phone users. However, the survey findings do show a certain trend and are worth being studied.

iPhone Users Appear More Confused

Interestingly, among the phone users who answered the calls from the survey team, those with models like the iPhone XR and the iPhone 7 etc. seemed to be more confused. Just around 44% of people who owned the iPhone XR could recall the phone’s model number correctly. For the other iPhones, like the iPhone 7 and iPhone 8, the figures were not much higher than that. It is only when you move up the scale to models like the iPhone XS that the percentage turns more decent. That is obviously understandable since you wouldn’t spend $1000 or above and not even know which model phone you are buying. At the other end of the spectrum, the Samsung Galaxy S9+ owners scored as high as 71% and over when it came to correctly identify the phone model they were using.

iPhone 5G survey

Knowledge on Features More Surprising

The survey included questions on some of the features on the phones. Many phone users were not aware that their iPhone has the NFC or near field communication facility that helps with payments and more. The people who were aware that their iPhone X or XS or even XR had this feature accounted for as few as 14% of the number of people surveyed. The same way was the response to questions on the water-resistance certifications like IP-68 and IP-67.

5G capability

Perhaps the last question and the answers obtained took the cake. The survey team asked the iPhone owners if they thought their phones could be used for availing the 5G service and these were customers from different carriers, like AT&T and Verizon. While the figures varied for different carriers, the highest figure of 47% was of AT&T customers and owners of iPhones who said yes, their phones can be used for 5G.

Apparently, these people were not aware yet that Apple plans to launch its first 5G enabled phone only next year.

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