Start with the solution which requires a minute of your time. In this case, we suggest that you try with the restart first. Press and hold the power button (sleep/wake button), and when the slider appears, drag it to power off. Once your iPod is off, again press the same button, and it will turn back on. Try to update or restore again.
How many times did you solve an issue on your computer with the restart? We bet a lot. That is exactly why you should try it now and that’s why it is included as one of the 5 ways to fix iPod error 1428. Simply restart your computer. Maybe you won’t have to try any other solution, because this may solve the problem.
This is another very simple solution. What you need to do here to unplug USB devices you don’t use at the moment, which means you should unplug everything except your keyboard and mouse. Many users who had the same problem reported that this solution was the fix for iPod error 1428. Make sure to try it out.
When you want to update or restore your iPod, or any other iOS device, it’s very important to update iTunes first. Remember this for the next time. Now, in order to update it, follow these steps:
- Mac – Open the software, and choose iTunes from the Menu bar. Choose Check for Updates.
- Windows – Open the software, and choose Help from the Menu bar. Choose Check for Updates.
Once you update the software, try again, and hopefully, the error will be gone.
Errors during restore or update are not something you will experience too often, but they are certainly an extremely annoying and time-consuming issue. If the previous solutions did not solve the problem, try security software related solutions. Here is what you should do:
- Update security software – see if there is a new version of the software available and if there is, download and install it. If the error is still there, move to the next one.
- Turn off the software – simply turn the software off, and try to restore or update again.
- Remove the software from your computer.