One of the most interesting apps for iPhone users definitely is a Snapchat. You can capture video, photos, or texts, and send to your family and friends. You can set the time, from 1 to 10 seconds, how long the person who received the message can see the Snap. After that, the Snap will be hidden. Many people use this fun app, but some iPhone users reported the issue when the app becomes unresponsive. Most of the time, Snapchat works perfectly, but if you have the same bug, don’t worry, you will fix it in minutes. In the text underneath, you will find 5 ways to fix unresponsive Snapchat on iPhone. Go step by step, and one of the listed solutions will work. You will be able to use one of your favorite apps normally.
5 ways to fix unresponsive Snapchat on iPhone
Solution No.1: Force Snapchat to close
When the app becomes unresponsive, simply restart it. It may be enough to work normally again. Tap on the home button two times, and you will get the list of the apps you have been using recently. Find Snapchat, swipe up, and close it. Open it again, and see if the app is working as it should.
Solution No.2: is there an update available?
If your app is not up to date, bugs are possible. Go to the App Store and check if there is an update. Download and install it.
Solution No.3: Restart your iPhone
Whenever you have some issues with your iPhone, including the ones that are app-related, one of the solutions you need to try is to restart your device. Press and hold the sleep/wake button, drag the slider and turn your phone off. Press and hold the sleep/wake button to turn your phone back on.
Solution No.4: Delete Snapchat and install it again
Find the Snapchat icon on the Home screen. Tap and hold it, until you see it shaking, and an X appears. Click on it, and delete the app. Go to the App Store, download it and install it again.
If you didn’t upgrade your iPhone to the latest version of iOS, now would be a good time. Do the following:
- Connect your device to a power source
- Connect to your Wi-Fi network
- Head to Settings > General > Software update
- Tap Download and Install
When listing the solutions, we usually put the ones that worked for the majority of users and those are the 5 ways to fix unresponsive Snapchat on iPhone. Even though those solutions are the most effective ones, if the issue is still there, you can try the ones listed below.
Contact the Snapchat developer
If the above-mentioned solutions didn’t fix the issue, you should report the problem to the app developer. Here is how:
- Open the App Store
- Find Snapchat and tap on it
- Click on Reviews and then tap App Support.
Erase all content and settings
First, backup your files. Then, go to Settings > General > Reset > Erase all content and settings and tap Erase iPhone. Once the erasing of your iPhone is completed, set up your device as new.