If your iPhone 5c cannot connect to iTunes store, there are a couple of things you can do in order to get rid of the problem. In the text below, you’ll find 5 ways to fix iPhone 5c cannot connect to iTunes store, so make sure to check them out. Follow the steps of each solution, the glitch will be gone and you’ll be able to successfully connect to the store from your iPhone 5c.
5 ways to fix iPhone 5c cannot connect to iTunes store
Solution No.1: Restart your router .
All 5 ways to fix iPhone 5c cannot connect to iTunes store are very simple, especially this one. As we mentioned, the problem often lies in poor internet connection, so the first thing you should try is to reset your Wi-Fi router. Turn it off, and then back on.
Solution No.2: Switch networks .
The other thing you should try is to switch the network, but first, exist the iTunes store. If you have been using 3g, try Wi-Fi, and if you have been using Wi-Fi, try 3G.
Solution No.3: Date, time and time zone .
Check the date, time and time zone on your iPhone 5c.. They must be correct. To do that, go to Settings, tap on General and choose Date & Time.
Solution No.4: iTunes & App Store .
When iPhone 5c won’t connect to iTunes store, try this:
- Go to Settings > iTunes & App Store
- Tap on Apple ID
- Choose Sign out option
- Add your password, and login.
Solution No.5: Update iOS .
Your iOS software should be up to date, and if that is not the case, get the latest version. You can update it wirelessly, or via iTunes, but before you begin, backup your device.
To update your iPhone 5c wirelessly:
- Connect your phone to a power source and Wi-Fi network
- Click on Settings > General > Software Update
- Choose Download and Install
To update your iPhone 5c via iTunes:
- Connect your phone to your computer
- Choose your iPhone in iTunes
- Click Check for Updates in the Summary pane
- Choose Click Download and Update
The issue will be gone, and you’ll be able to access the iTunes store.