5 Ways To Fix Moto X Camera Not Working Problem

In this article, there are 5 Ways to Fix Moto X Camera Not Working Problem. The Moto X phone is a remarkable device that has an array of superb features. Ever since it was released in the market, users have been purchasing it and leaving behind the very best of reviews or their experiences. However, there was a slight issue that many users faced with the device despite its remarkable capabilities. The camera issue is one that has been around for quite a while and it is about time a fix or solution for that was discovered. Here are 5 ways to fix this persistent issue:

The camera problem of the Moto X may arise for a lot of reasons. These includes camera instabilities, Cache saturation and few bad apps .

 

5 Ways to Fix Moto X Camera Not Working Problem

5 Ways to Fix Moto X Camera Not Working Problem
5 Ways to Fix Moto X Camera Not Working Problem

See Also-5 Ways To Fix Moto x 2014 Not/slow Charging And Battery Issues 

 

Clearing the App Cache

Clearing the cache mostly tends to solve the issue. Head over to All Apps in the Settings folder and from there head over to Camera. From there clear the cache and the data from both the tabs provided at the bottom of the page. There will also be an option called “Force Stop”. Press that. The camera should work now. Try rebooting your device and then trying again.

 

Update the software

With the new update, Motorola users can improve their camera’s quality significantly. The OTA update not only fixes prior camera related issues but also greatly boosts the user experience by adjusting the effects and settings in a balanced manner. To update the software, go to Settings > About phone > System Updates.

 

Booting in Safe Mode

Isolating the device from any third party applications, rebooting in safe mode allows for the user to determine which singular app is the cause behind any specific issue. Launch each app after rebooting to understand where the problem lies. This will greatly help you in solving the camera issue as it shall narrow down your search for the sole cause of the issue and hence enable you to fix it.

  • Turn off your device
  • Once the phone is off, press and hold the power button for a couple of seconds
  • When the logo shows up, press and hold the Volume down button until you  see “Safe mode” which will be located at the bottom of the screen
  • If the camera is working normally, one of the third-party apps is causing the issue
  • Boot into normal mode and disable each app one by one, or if you have too many apps on your device and don’t want to uninstall them manually, you can perform a factory data reset (explained below).

 

Wipe Cache Partition

Cleaning the cache partition can help in many ways. It will restore your default camera settings and preference.

    • Turn off the phone
    • Press and hold the Power and Volume down buttons for three seconds
    • Use the Volume down key to navigate to recovery and select it with the volume up key
    • Motorola logo will appear
    • Press and hold the Volume Up  key for 20 seconds while still holding this key, tap and release the Power button
    • An additional menu will show up
    • Navigate to Wipe Cache Partition using the Volume Down key and select it with the power button

 

Perform a Factory Reset

Resetting your device can sometimes work as it removes any possible adjustments which might have hurdled or hampered the functions of any application. Returning your device to the same state it was in when you purchased it or when it left the factory (hence the specific term). In most cases, certain adjustments or alteration by users result in the malfunctioning of apps, in this case, the camera. Navigate to Settings> Backup and reset >  Factory  Reset.

Total
4
Shares
9 comments
  1. I tried EVERY of the above to fix my Moto 6 back camera. None worked. About three weeks after it failed it spontaneously started working again. I had disabled the loaded camera and uploaded Free Camera app, also had just begun installing Duo before the spontaneous camera revival. I do not believe any of this mattered. As an aside, I do love Free Camera over the one Moto provided. It’s been suggested some moisture might have invaded the lense, but the moisture indicator in the SIM slot showed none. Perhaps a ghost in main board? I have no answer, but for three days now, I have had my camera.

  2. My fix:
    There was an available (fb) Messenger update.
    Once I updated it, my phone’s Camera app resumed working normally.

  3. This may seem like unlikely solution but it worked for me. After looking for solutions off the internet and finding none, reseting the phone and calling the manufacturer who didn’t have any solutions, I decided I didn’t use the camera that much and would just use the phone as is until I couldn’t stand it any longer. So, I started putting apps back on that got lost with the reset. One of the apps was Stocard which I knew required the back facing camera but I gave it a try anyway. Dang camera worked with Stocard and to my surprise and delight the camera must have reset altogether because my camera works normally again. I’m still amazed.

  4. Hey,
    I noticed on my Moto x play model that stock camera app started to work normal after I turned on screen lock in settings I set my pin and that’s looks like easiest solution, didn’t check if any other method for screen lock works. At least now I can use camera again without booting every time.

  5. Method 2 has proved to be the most efficient and working…give it a try and make sure to follow the steps as mentioned!
    But if that doesn’t work try uninstalling all camera apps, reboot your smartphone and try again!

    If
    all the mentioned tips dont work then unfortunately your camera has a
    serious issue! Maybe a few wires are loose…contact Motorola Level 2
    Service and talk out your issue with them!
    But, let’s hope that the problem isn’t so critical! FIRST you have to try all these tips then resort to contacting Motorola!

    1. Method 2 has proved to be the most efficient and working…give it a try and make sure to follow the steps as mentioned!
      But if that doesn’t work try uninstalling all camera apps, reboot your smartphone and try again!

      If
      all the mentioned tips dont work then unfortunately your camera has a
      serious issue! Maybe a few wires are loose…contact Motorola Level 2
      Service and talk out your issue with them!
      But, let’s hope that the problem isn’t so critical! FIRST you have to try all these tips then resort to contacting Motorola!

Leave a Reply

Your email address will not be published. Required fields are marked *

Related Posts on 5 Ways To Fix Moto X Camera Not Working Problem