Google appears to be jinxed with its Pixel range of smartphones. Almost every one of its devices has had some issue or the other reported from the users. The issues might not have been as serious as the Samsung Galaxy Note 7, but these do irk the users at large and can affect the sales number at some level. The latest issue to hit the tech giant with its latest flagship Google Pixel 3 smartphone is that the phone gets overheated while charging.
Sporadic Complaints Across Platforms
It has to be said that the complaint is not entirely new or heard in the last few days. It was reported some time back as well. However, this time, the complaints are coming thick and fast and what’s more the familiar spots like Reddit, Twitter and the Product Forums within the Google ecosystem are all full with the complaints. The graphic details of the way the Google Pixel 3 phones are behaving and some of the videos posted on YouTube, all add on to the seriousness of the issue and hopefully Google will react and have a solution in place soon.
Excess Heat Generated While Being Charged
While there are different types of description of the issue by different users, most complainants seem to agree on one aspect; the phone gets heated beyond normal when it is put on charge. Some have used the Google Pixel Stand to charge by the wireless charging process, some have used the official supply charging cord and others have even tried the standard charger available in the market. Again, the degree to which the heating takes place varies. The ones to face the extreme conditions report the Google Pixel 3 shuts itself down due to the phone getting over-heated. Now, this happens after the user is shown notifications that the phone is abnormally hot.
Video Function a Reason
One thread that seems to emerge through these overheating complaints of the phone is either when there is a video call in progress or some video streaming is going on and at that time the phone is put to charge, this issue occurs. The only factor to be considered at this stage is that it is difficult to determine how widespread this overheating issue is since the volume of complaints received are not so high. Google may want to be sure before it takes decisive action and offers the best solutions. One is not sure if this is an issue with the hardware or caused due to some app or software.
Google may just settle for replacements for now until it develops the cure.
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