How to Fix Hinge Issue on 27 Inch iMac
In 2012, Apple marketed iMac with new design: thinner with side for only a few millimetres. With this design makes iMac’s competitors difficult to compete with it in term of design. It becomes an attraction for user to buy it. Not only a better design, Apple makes a new iMac the coldest iMac that i’ve ever held. If you’ve ever held iMac series from 2010 to 2011 you will know what i meant. Moreover, the LCD display and glass was made with gap less and that’s great. Our shadow on the display are not too visible.
It’s good, good and good. But, what happened to their first design? As usual there always a shortage. Some issues that afflict 27-inch iMac computers that shipped from December 2012 to July 2014 may be affected by an issue with the display hinge. Users found that the computer screen is no longer adjustable and that it always tilts forward.
Affected products:
- iMac (27-inch, Late 2012)
- iMac (27-inch, Late 2013)
Is it possible to fix this issue? how to fix hinge Issue on 27 Inch iMac ?
How to Fix Hinge Issue on 27 Inch iMac
This issue is really an hardware issue and the related part is mechanism. The mechanism on that iMac is broken and can no longer support the 27- inch iMac’s display. It’s difficult to replace and you have to open the whole part of iMac including hinge and the components inside. Everything. And it seems cannot be a guide for DIY (do it yourself) method.
But there’s a thing which not many users know. This issue is actually covered by Apple for 3 years from purchase. So, all we have to do is:
- Make sure your iMac purchase is not more than 3 years.
- Contact Applecare and tell your problem. If there’s an on-site service in your country, you are lucky because the technician can come to your house and fix it for you or if it possible they can change your unit.
- You can also take it to Apple Authorized Service Provider to change the mechanism for free. In some countries, you may just need to pay labor service and the mechanism still free.
How about the temporary solution, so your iMac could strapping stand before you take it to service site? Or how of your iMac purchase is more than 3 years? You can buy wedge for 27-inch iMac. You can install that wedge right in front of hinge and it will support the iMac’s display. It’s a temporary solution of course and you still have to change the mechanism.
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Is there any info on where the extended 3 year coverage is listed? I called AppleCare and they made it sound like I was the first person they had ever heard of having this problem…