Nokia Lumia 1020 is a phone and also a camera because it came up with 41 mega pixel camera which can compete with any high quality traditional camera. So buying this smartphone you can use it in multipurpose mode. Other than camera, all the apps are very useful that come with Nokia Lumia 1020.
Here are some common problems that you may face if you are using Nokia Lumia 1020. I also have faced these problems and in the below I am giving the solutions that I have found. To know them read on below.
Screen Oriented Locked
On Windows 8 phone there is, currently, no option to lock the screen orientation. But it’s heard that this ability will be added in the next update. If in any case you found that the screen orientation on your Nokia Lumia is getting locked in portrait or landscape and not responding to the devices then it may be because of the current app that you are using. If this is the reason of screen orientation locking, then a soft reset will fix the problem. Press down the power button and volume down button and press it until your phone vibrates. Now your phone will restart and work again.
If this solution does not solve the screen orientation locking problem, then there may be problem with the gyroscope of your phone. In such case, you need to repair the phone.
Poor Sound Quality
Many of the Nokia Lumia 1020 users have complained about poor voice call quality. It sounds like there is so much noise surrounding the other caller. The other caller may also face the same problem with your calls.
The problem occurs because of using damaged or wrong SIM or sometimes because of not inserting the SIM into the phone properly. If so you should change the SIM or insert it properly and test again. Another reason of poor sound quality in your Nokia Lumia 1020 may be because of a hardware issue. Then you have to go in for a replacement. For that, contact the retailer or carrier from where you purchased the phone.
Wi-Fi Connectivity Problem
Without internet connectivity there is no enjoyment using the smartphone. But a huge number of Nokia Lumia users are complaining about their Wi-Fi connectivity problem. After the screen times out the connection is getting slow or cutting suddenly. This is a very common problem and mostly occurs because of Wi-Fi settings.
In this situation, open Settings on your Nokia Lumia 1020, then go to Wi-Fi and select the option “Wi-Fi on when screen times out’. This feature has mainly added on your phone to save the battery.
But if you do not get any result doing so, then turn off your router and soft reset your phone. Also ensure that your router firmware and your Nokia Lumia 1020 phone’s software are up to date. To check this open Setting on your phone, go to Phone Update, and then Check for Updates.